Friday, March 26, 2010

Brave New World

International concert promoters, Live Nation, are trying to change the way you buy concert tickets. Actually they are trying to do away with tickets altogether. Live Nation will experiment with smart-chip wristbands at a number of Uk Summer festivals this year. This is an attempt by Live Nation to cut down on ticket fraud.
In addition to concert entry the wristbands will allow concertgoers to purchase food and drinks. Currently each concertgoer would have to verify their identity in order to gain entry. Live Nation has not said anything about whether or not people wil be able to resell their tickets should they not be able to attend.

see story here:http://www.fastcompany.com/1597432/concert-promoters-aiming-for-chip

Friday, March 19, 2010

Yelp reviews: The customer isn't always right.

Social media review site Yelp.com, is being sued for extortion by several business because it offers a paid service that will move bad reviews to the end of a listing. This service also allows business owners to identfy any bogus reviews and have them completely removed.
The legal issue being debated is whether or not Yelps' service is a form of extortion. Yelp spokesperson Vince Sollitto recently said that Yelp needs this "review filter" system in place to protect businesses from reviews by people who just want to bash them because they had a bad day.

Full article here: http://www.fastcompany.com/1588083/yelp-law-suit-legal-extortion-social-networking-review-business-smartphones